This policy explains, in plain language, how Cyrus Intelligence (“we”, “us”) collects, uses and protects your personal information when you visit cyrus-intelligence.co.za, buy from our store, contact us, or use our AI consulting and training services. We follow the Protection of Personal Information Act 4 of 2013 (POPIA).
1. Who we are
| Responsible party | Rafie Manshadi, sole proprietor, trading as Cyrus Intelligence |
| Run by | Rafie Manshadi, Founder |
| Location | Gauteng, South Africa |
| [email protected] | |
| +27 79 886 1767 | |
| Information Officer | Rafie Manshadi, [email protected] |
2. What we collect
We collect only what we need.
- When you buy from our store: the product you choose and the checkout reference. Payment is made on Yoco's hosted checkout page. Your card, Apple Pay or Google Pay details are entered on Yoco's page and we do not see or store your card details. Yoco collects your payment details, and your email address to send you a payment receipt, under its own privacy policy. We receive confirmation of your payment and the checkout reference.
- When you contact us: we take enquiries by email, WhatsApp and the forms on our website. We collect whatever you choose to send us, such as your name, phone number, email address, company and your message.
- When you leave a review: your name and company, what we helped you with, your rating, and your comments about the results.
- When you book consulting or training: contact and billing details, and information about your business that you share with us so we can deliver the work.
- Technical information: our site is served through Cloudflare, which processes technical data such as your IP address, browser type and request details to deliver the site and protect it from abuse. Our site stores a small list of site links in your browser's local storage so pages load faster; this holds no personal information. The site also loads fonts from Google Fonts and page styling from a third-party content delivery network, which receive your IP address when your browser fetches those files. We do not use analytics tools.
We do not knowingly collect information from children under 18, and we do not collect special personal information (such as health or religious beliefs).
3. Why we use it (purposes and lawful basis)
| Purpose | Lawful basis under POPIA (s11) |
|---|---|
| Processing your purchase and releasing your download after payment | Needed to perform our contract with you |
| Answering your enquiries | Your request, and our legitimate interest in responding |
| Delivering consulting and training services, quotes and invoices | Needed to perform our contract with you |
| Publishing reviews you submit | Your consent, which you can withdraw |
| Keeping the site secure and working | Our legitimate interest |
| Keeping financial and tax records | Legal obligation |
| Sending you news or offers | Your consent (or, for existing customers, similar products with an easy opt-out, as POPIA s69 allows) |
We will not use your information for an unrelated purpose without telling you first.
4. Who we share it with (operators)
We do not sell your personal information. We share it only with service providers (“operators”) who process it for us under agreements that require them to keep it secure:
- Yoco – payment processing for store purchases.
- Cloudflare – website hosting, delivery, security and email routing.
- Google – email.
- Meta (WhatsApp) – if you choose to message us on WhatsApp.
We may also disclose information where the law requires it.
5. Information sent outside South Africa
Some of our operators (for example Cloudflare, Google and Meta) store or process information on servers outside South Africa. Under POPIA s72 we only allow this where the recipient is bound by laws, binding rules or an agreement that give protection substantially similar to POPIA, or where the transfer is needed to perform our contract with you or you have consented.
6. How long we keep it
We keep personal information only as long as needed for the purposes above. Purchase and financial records are kept for as long as tax law requires (generally five years). Enquiries that do not lead to work are deleted after 12 months. Then we delete or de-identify it.
7. How we protect it
We use reasonable technical and organisational measures, including HTTPS encryption across the site, a hosted payment page so card details never reach us, download links that are issued only after payment is confirmed and that expire, and restricted access to our admin tools. If we believe your information has been accessed without authority, we will notify you and the Information Regulator as POPIA s22 requires.
8. Your rights
You have the right to:
- ask what information we hold about you and get a copy (access under POPIA s23 and the Promotion of Access to Information Act, PAIA);
- ask us to correct or delete information that is inaccurate, out of date, excessive or unlawfully held (s24);
- object to processing based on legitimate interest, and object at any time to direct marketing (s11(3));
- withdraw consent where we rely on it;
- complain to the Information Regulator.
To use any of these rights, email [email protected]. We may ask you to confirm your identity. We will respond within a reasonable time and at no cost for simple requests.
Information Regulator (South Africa)
- Address: Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191
- General enquiries: [email protected] · 010 023 5200 · toll free 0800 017 160
- POPIA complaints: [email protected]
- PAIA complaints: [email protected]
- Website: inforegulator.org.za
9. Changes to this policy
We may update this policy. The latest version, with its date, will always be on this page.
10. Contact us
Questions about privacy: [email protected].